Experience

I love tech writing and especially making the complex seem simple and logical. I especially enjoy helping my audiences understand whatever it is they are studying or whatever it is they need an edge on, to operate equipment or software or to acquire deeper understanding.

My key work experience::

•  Editor,-writer for standard operating procedures (SOPs). policy and procedures (P&Ps) for Amgen, Gilead, L.A. Care

•  Liaise with regulatoryofficiall from Air Quality Monitoring District, Air Resource Board, (EPA) Department of Toxic Substances Control, Cal OSHA for Excide

• Write FDA ready test relult reports for Medtronic

• Support IT developers with hand off documentaiton detailing complex workflow and data flow Visio diagrams for First American

• Work with engineers and subject matter experts to write customer facing support documentatiion at DirecTV

• Internet/Intranet Developer for JPL-NASA for discrete manufacturing work processes; my materials fulfilled ISO work instruction requirements; Web content and design for JPL- NASA as Internet/Intranet Developer for Intranet training and reference web site

• Business analyst work for Technicolor, First American Real Estate Solutions, Countrywide, and policies and procedures work for IndyMac

• Scientific technical writer for JPL-NASA, Boeing Satellite Development Center , Honeywell, SCA Edison , Capstone Microturbine, Litton/Northrop

•  Corporate trainer and instructional designer for DirecTV, Kaiser, and JPL-NASA, Interactive Flash tutorials for about fifty systems processes for JPL