Content and Intranet Reference Developer

Thank you for all your hard work on producing materials for ...the rollout.

You did a great job and I appreciate all your efforts and independent style. You produced and turned out a very high volume of very high quality materials. The departments are very happy with your materials.  They have proven to be excellent training and reference tools.

Perhaps the opportunity for you to return to ... will present itself. We would be glad to have you back!

I wish you the best in your future endeavors.
M

Manufacturing Department Reference and Training Materials

My staff and I in --- have found your materials to be very helpful. I appreciate that you have fully documented all the new --- work flows that I and my staff need in my department. Your on-line help materials will be invaluable for training new staff or for refreshers if needed.

I know that the same is true for the rest of - --. You very quickly and accurately documented all of our new --- work flows in a very direct, streamlined and very easy to understand style. The way you wrote up our complex procedures, you made them seem simple and logical.

We are very pleased to have your materials as reference materials and for training future staff.
DH

Content and Intranet Reference Developer

I want to thank you and acknowledge all of your hard work in helping to make the ...system rollout a huge success! Users were able to quickly understand the workflow processes, and your enthusiasm for and expertise in enterprise resource planning and manufacturing systems was indispensable for this project. I particularly appreciate your html and coding skills, your ability to produce professional elearning presentations and online help, and your skills in developing documentation for all of the workflow processes that made up the ... project. Your take charge attitude and initiative really made the difference in generating effective documentation to assist users in understanding the new manufacturing system. All in all, the project rollout was a success, and we could not have done it without you! Thank you again for all of your expertise, knowledge and dedication to the project! I hope that we can utilize your professional skills on other projects in the future.
SW

Report Writing and Editing

Just a quick note to express my thanks for the technical writing expertise you provided to me during your time here at .... Your review and editing of the ... report was very helpful and resulted in a much improved document.  I particularly appreciate the assistance you provided on the development of the ... monthly newsletter.  Thanks to your timely editing I've been able to get 3 newsletters published so far which has been really helpful in communicating information to the account representatives.
I wish you well for the future.
CB

Report Writing and Editing

I am sorry to hear that you will be leaving our ... group. Before you leave, I wanted to thank for your help and hard work editing and proofing my written work. I enjoyed working with you and seeing your enthusiasm with which you approach the tasks at hand. I hope you stay in touch and come join us for lunch some time.
Thank you again and best wishes.
EH

Report Writing and Editing with Very Tight Deadlines

Carol Locus was my colleague as a fellow Technical Writer and Communications Project Manager with ....  She has an eye for detail and determination to  acomplish every task with thoroughness and accuracy.  Carol also thinks about how to best achieve the end goal for the customer, balancing the objective with the budget and deadlines at hand. 
EY

Writing A White Paper Explaining a Complex Technology (from about 100 pages of specs)

I have been working with your new writer, Carol, and I am impressed with her ability to:

(1) learn new technical subjects and put them in writing in layman terms, and

(2) write an excellent and easy-to-understand document.

You made a good decision to select her for this job.
D

An End Note Note

Documentation, in my experience, is most successful with communication and confirmation of a clear vision that is shared with a stated expectation with sufficient instructions and good direction, guidance, and collaboration.

The art of tech writing, to me, is to make all this happen despite all odds, with very busy staff with very little time!