Resume
My updated resume is available in Word format upon request.
Carol Locus Resume 2020-10 Years
Carol Locus Resume Senior Business Analyst
Carol Locus Resume 2020-20 Years
Education
Masters Degree, University of Connecticut, Storrs, Connecticut
Bachelor of Arts, American College, Paris, France
French Language Certifications, Sorbonne, Paris, France
Web Design & Development Certificates, with Distinction, CSUN
Paralegal Certificate, LA Mission College
Technical Writer / Analyst Recent and Current Experience Summaries:
AMGEN, Thousand Oaks, CA - Summer 2019 – Fall 2020
• Editor-writer, P&Ps, SOP’s, standards and manuals in Engineering Department; and in R&D Deptartment, VevaVault document repository.
GILEAD, San Dimas, & La Verne, CA – Spring-Summer 2019
• Member of Manufacturing Compliance team
• Tasked with auditing manufacturing production reports, forms and processes for GMP and GDPISO 8 Gown and Material
• Transfer trained; spotted floor processes to note SOP gaps or needed clarifications
LA CARE, (FTE) Los Angeles, CA – Spring 2015 – Jan 2019
- Member of IT Application Development and Support, and later in Solution Delivery facilitating fixes
- Tasked with fully documenting complex legacy systems to facilitate updates, upgrades and redesign
- Documented planning for conversions to new enterprise medical insurance architecture systems, including:
- Business user and system workflows
- Functional and technical specifications; system technical details for developers
- Run books; compliance responses
- Executive summaries for senior directors and corporate officers
- Member of four conversion project teams; documenting conversion strategies and technical specifications
- Based on experience with documentation for regulatory agencies have indicated areas of risk
- Edit project and budget proposals; prepare internal communications about technology implementation options
- Provided legal references, and full technical descriptions for web scraping as implemented by LAC
EXIDE TECHNOLOGIES, Vernon, CA–Fall 2014
- Fully documented all plant manufacturing processes from delivery of raw materials to shipping product
- Wrote (OSHA) Health and Safety operating procedures and regulatory related guidelines used in training
- Researched and wrote guidelines based on Exide regulatory permits to operate, Air Quality Monitoring District, Air Resource Board, (EPA) Department of Toxic Substances Control, Cal OSHA regulations
MEDTRONIC/MINIMED, Northridge, CA–Winter-Spring 2014
- Member of Quality Control Department, Design Assurance and Reliability Engineers
- Organized test data sets into the report topic structures and templates
- Per FDA reporting regulatory requirements in order to get FDA product approvals
- Conceived of workflow document progress tracking in Excel, also used by other writers
FIRST AMERICAN FINANCIAL SERVICES CORP., Santa Ana, CA – 2012-2013
- Documented many complex IT data base driven applications for offshore administrators, developers
- Coordinated with key SMEs, Directors, and VPs to meet documentation needs
- Interfaced with developers and designers working in the Agile Software Development
- Diagrammed many complex systems in Visio
- Remote work for 6 months: Wrote about 700 pages about title search applications of customized instructional materials and quick references for in-house and customer facing personnel of various First American subsidiaries (DataTree, DataTrace) and a few other database products that were being consolidated or expanded or enhanced
DTS Digital Entertainment, (FTE) Calabasas, CA – 2008-2009
- Formulated new manual design to clarify and facilitate product planner implementation
- Established a new standard of product illustrations
- Converted DTS-HD Decoding Licensee Manual from MS Word into FrameMaker
- Collaborated to put in place new product documentation; worked with marketing
- Designed writing work flow process to streamline subject matter expert time spent on documentation.
Applications & Platforms Experience
Platforms: MS Windows 10.
Authoring Tools: MS Office, MS Publisher, FrameMaker 5.5, 6, 7, 8, 9; 10. RoboHelp X5, X4, On-Line Help, RoboInfo, DreamWeaver, Qarbon, Captivate.
Graphics Tools: PhotoShop, PaintShopPro, Photo Paint, Mosaic, Spicer Imagenation 7, MicroGraphx; SnagIt; Vellum.
Enterprise Tools: GVault, Veva Vault CDOCS, SmartSheets, MS Visual Development Studio; MS InterDev; Merant PVCS Tracker, v7.5. MS Visual Source Safe, (MS Visual Development Studio), DOORS Version Control, Avante, Axalante, Maximo, some Passport (industrial enterprise-wide computerized maintenance management, somewhat like SAP or PeopleSoft), Oracle (manufacturing and some financials), Oracle Discrete Manufacturing Module, Microsoft Project, Visio, Erwin, SharePoint, MS Project and Server (basics), TFS, Confluence/JIRA, Footprints, CCA, QNXT, TPM, ACCIO
